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Privacy Policy

Last Updated: July 2026

At Sail Cozumel Now, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when visiting our website or contacting us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact us or request information, we may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • WhatsApp number

  • Preferred tour date

  • Number of guests

  • Any additional information you voluntarily provide

We only collect information that is necessary to assist you with your reservation and customer service.

2. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries

  • Confirm tour availability

  • Process reservation requests

  • Provide customer support

  • Send booking information

  • Improve our website and services

  • Communicate important updates regarding your reservation

We do not sell or rent your personal information to third parties.

3. Payment Information

Payments are securely processed through PayPal.

Sail Cozumel Now does not store or have access to your credit card or financial information.

All payment transactions are handled directly through PayPal's secure payment platform.

4. Sharing Your Information

To complete your reservation, your booking details may be shared with the authorized local tour operator responsible for providing the requested experience.

We only share the information necessary to coordinate your booking.

5. Website Analytics

Our website may use analytics tools such as Google Analytics to better understand how visitors interact with our website.

These tools may collect anonymous information including:

  • Device type

  • Browser

  • Country

  • Pages visited

  • Time spent on the website

This information helps us improve the user experience.

6. Cookies

Our website may use cookies to improve browsing experience and website performance.

Cookies help us understand visitor behavior and remember certain preferences.

You can disable cookies through your browser settings at any time.

7. Marketing & Advertising

We may use advertising tools such as the Meta Pixel or similar technologies to measure advertising performance and improve future marketing campaigns.

These tools do not provide us with sensitive personal information.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no method of online transmission or electronic storage is completely secure.

9. Third-Party Services

Our website may contain links to third-party services such as:

  • PayPal

  • WhatsApp

  • Instagram

  • Google Maps

These websites have their own privacy policies, and we are not responsible for their content or privacy practices.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion of your personal data

To make any of these requests, please contact us using the information below.

11. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

📧 Email: (Add your email address)

💬 WhatsApp: (+52) 993 222 9872 / (+52) 993 517 6609

Your privacy matters to us.

We only collect the information necessary to assist you with your reservation and provide the best possible customer service. Your personal information is never sold to third parties.

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